jili363 Privacy Policy

1 Overview

jili363 operates as an online casino and sports betting platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City. As part of operating a regulated gaming platform, jili363 is required by law to collect and process certain personal information from its registered players.

This Policy applies to all personal data collected through the jili363 Platform, including data provided during account registration, identity verification (KYC), financial transactions, gameplay activity, customer support interactions, and general use of the Platform.

jili363 processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to the principles of transparency, legitimate purpose, and proportionality in all data processing activities.

2 Personal Data We Collect

jili363 collects the following categories of personal data from players:

jili363 collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information (such as health data, religious beliefs, or political affiliations) unless specifically required by law.

3 How We Collect Your Data

jili363 collects personal data through the following methods:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, browser information, and session activity via cookies and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud systems; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly Available Sources: In limited circumstances, jili363 may verify information against publicly available records to confirm identity or detect fraudulent activity.

4 Purpose of Processing

jili363 processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and securing your jili363 player account, including authentication and access control.
• Identity Verification (KYC): Verifying your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Payment Processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; detecting and preventing fraudulent transactions.
• Platform Operation: Delivering games, calculating results, recording wagers, and maintaining accurate account balances.
• Legal Compliance: Meeting obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and applicable gaming regulations.
• Responsible Gaming: Monitoring gaming patterns to identify problem gambling behavior and applying responsible gaming tools where appropriate.
• Customer Support: Responding to your inquiries, resolving disputes, and improving support quality.
• Security & Fraud Prevention: Detecting, investigating, and preventing cheating, fraud, money laundering, and other prohibited activities.
• Marketing Communications: Sending promotional offers and platform updates to players who have opted in to receive such communications. You may opt out at any time.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve the jili363 Platform, game selection, and user experience.

5 Legal Basis for Processing

jili363 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and applicable regulations:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with Philippine law, including KYC/AML obligations, gaming regulatory requirements, and tax reporting duties.
• Legitimate Interests: Processing necessary for jili363's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring — provided these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

jili363 does not sell, rent, or trade your personal data. We may share your information with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals securely.
• KYC & Identity Verification Providers: Third-party services that assist in verifying your identity and age in compliance with regulatory requirements.
• Fraud Prevention & Security Services: Providers that help detect and prevent fraudulent activity, money laundering, and account abuse.
• Game Software Providers: Licensed game developers whose titles are hosted on the jili363 Platform, to the extent required for game delivery and result verification.
• Customer Support Tools: Third-party helpdesk and live chat platforms used to manage support interactions.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, regulators, and law enforcement bodies when required by law, court order, or regulatory directive.

All third-party service providers engaged by jili363 are contractually required to process personal data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection laws.

7 Data Retention

jili363 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years after account closure, in compliance with Philippine AML and gaming regulatory requirements.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Verification Documents: Retained for the duration of your account plus 5 years after closure.
• Gaming Activity Logs: Retained for a minimum of 3 years for dispute resolution and regulatory audit purposes.
• Customer Support Records: Retained for 2 years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus 1 year thereafter for compliance documentation.

Upon expiry of the applicable retention period, jili363 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8 Data Security

jili363 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the jili363 Platform is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal and financial data stored in jili363's systems is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized jili363 personnel on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: jili363 supports and encourages the use of two-factor authentication (2FA) for player accounts to prevent unauthorized access.
• Regular Security Audits: jili363 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: jili363 maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within the timeframes required by law.

9 Cookies & Tracking Technologies

jili363 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us improve performance, navigation, and game selection.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and account abuse.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jili363 Platform. jili363 does not use third-party advertising cookies or behavioral tracking cookies for external advertising networks.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jili363:

• Right to Be Informed: The right to know what personal data jili363 collects about you and how it is used — as described in this Policy.
• Right of Access: The right to request a copy of the personal data jili363 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jili363's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another service provider.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jili363's Data Protection Officer at [email protected]. jili363 will respond to all data rights requests within 30 calendar days. In complex cases, this period may be extended by an additional 30 days with prior notice to you.

11 Minors & Age Restriction

The jili363 Platform is strictly intended for persons aged 21 years and older, in accordance with Philippine gaming regulations. jili363 does not knowingly collect personal data from individuals under the age of 21.

jili363 employs age verification procedures during the registration and KYC process to prevent access by minors. If jili363 discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposited funds at our discretion.

12 International Data Transfers

jili363 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.

Where such transfers occur, jili363 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual data processing agreements requiring the recipient to maintain data protection standards equivalent to those required under Philippine law.
• Transfer only to jurisdictions that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementation of technical security measures to protect data in transit and at rest in the destination jurisdiction.

13 Changes to This Privacy Policy

jili363 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, jili363 will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the jili363 Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically. The current version will always be available at jili363.org/privacy-policy.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jili363's data processing practices, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly through the jili363 Platform
• Response Time: Within 24 hours for general inquiries; within 30 days for formal data rights requests
• Support Hours: 24 hours a day, 7 days a week (Philippine Standard Time, GMT+8)

If you are not satisfied with jili363's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.